Shipping policy

Eʋeo Store – Shipping Policy

Thank you for shopping with Eʋeo. We appreciate your support and aim to deliver your order as smoothly as possible.

1. Order Processing

Orders are processed within 1–5 business days after payment confirmation.
Orders placed on weekends or holidays may begin processing the next business day.
During launches, holidays, or high-demand periods, processing times may be extended.

2. Shipping Locations

Eʋeo currently ships to:

If your country is unavailable at checkout, contact us before placing an order.

3. Shipping Rates

Shipping costs are calculated at checkout based on:

Promotional free shipping offers may apply when announced.

4. Estimated Delivery Times

Estimated delivery begins after processing:

United States

International

These delivery windows are estimates and not guaranteed.

5. Order Tracking

Once shipped, you will receive:

Please allow up to 24–48 hours for tracking updates.

6. Customs, Duties & Taxes

International customers may be responsible for:

These charges are determined by your country and are not included unless stated at checkout.

7. Incorrect Address

Customers are responsible for entering accurate shipping information.

If an order is returned due to:

Additional shipping charges may apply for reshipment.

8. Lost, Delayed, or Stolen Packages

After the carrier confirms delivery, Eʋeo is not responsible for:

If issues occur, contact the shipping carrier first and then contact our support team.

9. Damaged Orders

If your order arrives damaged:

We will review and work toward a replacement or resolution.

10. Contact Us

For shipping questions:

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